![]() ![]() In the statement, Santosh Janardhan, Facebook’s VP of infrastructure, further explained that the reason for the outage was a configuration change to the backbone routers that coordinate communication between Facebook’s data centres. “We’ve been working as hard as we can to restore access, and our systems are now back up and running”. “ To all the people and businesses around the world who depend on us, we are sorry for the inconvenience caused by today’s outage across our platforms”, the issue stated. On Tuesday, the social media giant issued a statement apologising to all the people and businesses affected by the outage and explaining the cause. Services are now restored, but questions have been raised about what caused the major outage and why fixing it took so long. An outside tracking firm has since reported that this was the most widespread outage in Facebook’s history. The outage cut off millions of businesses from their customers and caused e-commerce to slow down significantly across the globe. ![]() With more than 3.5 billion users worldwide using these social media platforms daily, the impact was far-reaching and severe. Facebook and its core platforms, Instagram, WhatsApp and Facebook Messenger, suffered global outages Monday, October 4th, lasting close to six hours. ![]()
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